kupas78 Platform Privacy Notice
This page describes what data we collect when you use kupas78 and how we keep that data protected. We at kupas78 operate an online gaming platform available where local law permits. Our service handles your personal information, payment details, and account activity. We take data security seriously and follow standard encryption and access-control practices to safeguard your information.
Our kupas78 privacy practices are built around transparency. We tell you what we collect, why we collect it, how long we keep it, and who has access to it. We do not sell your data to third parties. We do not use your information for marketing unless you explicitly consent. This notice explains your rights and our obligations under applicable privacy law.
If you have questions about how we handle your data, contact our support team. We respond to privacy inquiries within five business days. You can reach us via email or live chat during business hours in Jakarta, Surabaya, Bandung, Medan, and Semarang time zones.
What We Collect on kupas78
We collect personal information when you create an account on kupas78. This includes your full name, date of birth, email address, phone number, and residential address. We collect this information to verify your identity and comply with anti-money-laundering regulations in jurisdictions where we operate.
We also collect identity documents — a photo of your national ID card (front and back) or passport. We store these documents on encrypted servers and delete them after verification is complete, unless local law requires us to retain them for compliance purposes. We do not share copies with third parties without your explicit consent.
Our kupas78 verification documents are encrypted
All identity documents you upload are transmitted over HTTPS and stored in encrypted form. Only our compliance team can access them during the verification process. We do not retain documents longer than necessary.
Payment Information
When you deposit money into kupas78, we collect payment details. If you use DANA, e-wallet, mobile banking, or local payment, we do not store your wallet credentials — we redirect you to authenticate with those services directly. We record only the transaction ID, amount, timestamp, and status. If you transfer funds via bank (online payment, e-wallet, mobile banking, local payment), we record your account number and the bank reference code, but we do not retain your full bank credentials on our servers.
Our payment processor — a third-party company licensed to handle financial transactions — temporarily accesses your payment method to confirm and settle deposits. That processor operates under separate privacy terms. We require all processors to comply with PCI-DSS (Payment Card Industry Data Security Standard) and to encrypt data in transit.
Transaction and Gaming Activity
We record all your betting activity on kupas78. This includes games you play, amounts wagered, results, timestamps, and your account balance history. We keep this data to settle disputes, detect fraud, and comply with regulatory audit requests. We also log your login timestamps, IP addresses, and device information to identify unauthorized access attempts.
Our kupas78 servers may sit outside your jurisdiction. If you are based in Indonesia, your data may be processed on servers in Singapore, Malaysia, or other supported regions. We ensure those servers meet the same encryption and security standards as domestic infrastructure. You have the right to request information about where your data is stored.
Cookies and Tracking
We use cookies to keep you logged into kupas78 and to remember your preferences (language, table-limit filters, sport categories). These are functional cookies necessary for the platform to operate. We do not use cookies to track you across other websites. We do not create detailed behavioral profiles for marketing purposes.
We use basic analytics to measure traffic patterns — how many users visit kupas78, which games are popular, which payment methods are most used. These analytics are aggregated and anonymized. They do not identify individual users.
Your Rights and Our Obligations on kupas78
You have the right to access all personal data we hold about you on kupas78. Submit a request to our support team and we will provide a downloadable file containing your profile, documents, transaction history, and any other information we store. This typically takes five business days.
You can request that we correct inaccurate information in your account — for example, if your name or address is misspelled. You can also request deletion of your account and associated data, subject to regulatory retention requirements. If you ask us to delete your account, we will deactivate it immediately, but we may retain transaction records for up to seven years for tax and compliance purposes.
Third-Party Access
We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only to the extent necessary to process your deposits and withdrawals. We share data with our compliance team and auditors to meet regulatory obligations. We may share data with law enforcement if required by court order or valid legal process.
We do not sell or lease your data. We do not share your email address or phone number with marketing companies. We do not use your transaction history to profile you for third-party advertising.
Data Retention
We retain your personal profile (name, address, email) for as long as your account is active, plus three years after closure. We retain transaction records for seven years to comply with financial regulations. We delete identity documents (photos of your ID) within 30 days of successful verification unless we need to retain them for dispute resolution or regulatory audit.
Login logs and IP address records are retained for one year. This helps us detect and investigate suspicious account access. If we identify fraud, we may retain relevant logs longer pending investigation and law enforcement coordination.
Contact Us About Privacy
If you have concerns about how we handle your data, contact our privacy team. We respond to privacy requests within five business days. Our support team operates during standard business hours across Jakarta, Surabaya, Bandung, Medan, and Semarang regions and communicates in Indonesian and English. You can also submit a written request via the contact form on our platform.
We regularly review our privacy practices and update this notice when our practices change. Significant updates will be announced via email to all active users on kupas78. Your continued use of our platform after updates constitute acceptance of the revised privacy notice.